Back to Permit Roundup

Draft for review. This policy is not yet in effect and will be finalized before subscriptions open.

Privacy Policy

Permit Roundup is a service of Moser Capital Group LLC ("we," "us"). This policy explains what information we collect, how we use it, and the choices you have. Questions or requests: support@permitroundup.com.

1. Information we collect

Customers: name, company, email address, filter preferences, and billing status. Payment cards are handled by Stripe; we do not receive or store full card numbers.

Report usage: whether links in our emails are clicked, so we can keep editions relevant and know a subscription is being used.

Prospective customers: business contact information published publicly by businesses themselves, such as a company email address on the company's own website, used for business-to-business marketing.

Permit records: public building permit records published by city governments, including the business contact details shown on those records. We enrich contractor entries only with business information from public business listings, never personal cell numbers or home addresses of individuals.

2. How we use it

To deliver the service and your editions; to bill and manage subscriptions; to provide support; to improve relevance and data quality; and to market the service to businesses that may benefit from it. We use AI tools to help operate the business, with human oversight.

3. Service providers

We use Stripe (payments), Google Workspace (email), Resend (report delivery), Cloudflare (website and DNS), GitHub (code and scheduling), an email sending service for outreach, an email verification service, and Google Maps Platform (business listings). Each receives only the information needed for its function.

4. What we do not do

We do not sell personal information. We do not share customer lists. If a contractor asks us to remove their enriched contact details (phone or website) from our reports, we do so within 2 business days; the underlying public permit record remains public.

5. Marketing choices

Every marketing email includes a working opt-out (reply or one click). We honor opt-outs within 24 hours, keep a permanent suppression list, and never email an address or domain that has opted out.

6. Retention

Customer records are kept while the subscription is active and for up to 12 months after cancellation for accounting and support, then deleted or anonymized. Suppression-list entries are kept indefinitely so opt-outs stay honored.

7. Your requests

You may ask us what information we hold about you and request correction or deletion by emailing support@permitroundup.com. We respond within 30 days.

8. Security

We use reputable providers, unique credentials, and access limited to what operations require. No system is perfectly secure, but we work to protect the information we hold.

9. Changes

We will post updates to this policy on this page and note the effective date when the final version is published.